STANDARD CANCELLATION POLICY
Cancellation Time |
Cancellation Fee |
24 hours or more prior to check-in time |
Free cancellation (100% refund) |
Less than 24 hours before check-in time |
One night's booking amount |
Advance Purchase, Promotional Rates more than 15% or any other Non-Refundable Rate |
Complete Booking Amount |
GROUP/FIT CANCELLATION POLICY
Cancellation Time |
Cancellation Fee |
72 hours or more prior to check-in time |
Free cancellation (100% refund) |
Less than 72 hours before check-in time |
One night's booking amount |
For bookings up to 5 rooms –
Cancellation Time |
Cancellation Fee |
24 hours or more prior to check-in time |
Free cancellation (100% refund) |
Less than 24 hours before check-in time |
One night's booking amount |
On the date of check-in Or No-Show
In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first night or can be complete booking amount if it is booked under Non-refundable rates
How to Cancel
You can cancel your booking using our website Chat. You can also call us on 1-212-600-2441 to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days. TRYP reserves the right to debit from TRYP Money account, in case of cancellation amount being higher than money already paid by the customer.
PAYMENT POLICY
For bookings of 5 or more rooms
You need to pay at least 25% of the booking amount in advance to make a booking for 5 or more rooms. Name of the guest should be given 15 Days in advance, booking request can be submitted at any time.
Cancellation Time |
Cancellation Fee |
60 days prior to check-in date |
10% of total room night plus taxes |
Between 15 to 30 days of check-in date |
50% advance amount |
Less than 15 days of check-in date |
100% advance amount |
EARLY CHECK-IN AND LATE CHECK-OUT
Early Check-in (subject to availability):
In case you have not opted for Sunrise Check-in, early check-in will be subject to availability. Our standard check-in time is 3.00 PM. Extra charges will apply as per below policy:
Check-in Time |
Early Check-in Charges |
Before 6 AM |
100% charges for one day payable as per room rates of the previous day |
6 AM onwards |
30% charges payable as per room rates of the previous day, depending on hotel policy |
Between 2:00 AM- 3:00 PM |
Complimentary |
The above does not include charges for breakfast.
Late Check-out (subject to availability) –
Our standard check-out time is 11 AM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:
Check-out Time |
Late Check-out Charges |
Between 11 AM and 12 PM |
Complimentary |
Between 12 PM and 6 PM |
50% charges payable as per room rates of the next day, depending on hotel policy |
After 6 PM |
100% charges payable as per room rates of the next day |
RESTAURANT POLICY
GASTRO AT 35- BAR & RESTAURANT
Open for Breakfast, Lunch, and Dinner "7 days of the week" from 7:00 am to 11:00 pm
BOOKED UNDER |
BREAKFAST PRICE |
BAR RATES |
$15.75+ Tax for Full American Breakfast, $12.95+ Tax for Continental Breakfast $9.00 inclusive of taxes for the child age 5 years to 12 years, Child age 5 years and younger are complimentary. |
FIT RATES |
$18.95 for Full American Breakfast, $15.95 for Continental Breakfast inclusive of taxes, $9.00 inclusive of taxes for the child age 5 years to 12 years, Child age 5 years and younger are complimentary. |
GROUP RATES |
$18.95 for Full American Breakfast, $15.95 for Continental Breakfast inclusive of taxes, $9.00 inclusive of taxes for the child age 5 years to 12 years, Child age 5 years and younger are complimentary. |