Covid 19 Updates : We are following cleaning and safety protocols. Learn more about our commitments.

 

Frequently Asked Questions


Check In and Check Out Policy

Check-in time: 3:00 pm-11:30 pm EST

Checkout time: 11:00 am EST.

Early Check-in Charges: $15 an hour

Late Checkout Charges: $15 an hour

Check out after 4.00 pm: full day's room charge will be applicable

Booking age: 18 Years & above.


Parking

We offer discount Meyers Parking

Address: 324W, 35 Street, New York, NY 1001

Sedan: $50 per day

SUV: $65 per day

Guests can purchase a parking ticket from the hotel front desk or directly from the parking attendants. Anytime the car in & out from the garage will be charged extra.

For more info visit www.SpotHero.com


Airport Shuttle

We are not offering transportation to / From the Airport,

Please check the shuttle rate with our recommended Shared Van

Company at www.Goairlink.com


Luggage & Storage

Upon Check in or at Checkout, we have a separate storage where our bellman can store your luggage's for the duration of your stay with us.


Cancellation policy

All reservations booked under non-refundable rates are non-refundable.

All others can be cancelled a day before arrival by 3:00 pm, except group booking.

Group booking must be cancelled 15 days prior to arrival.

You can also buy the trip cancelation insurance from the hotel to get a refund in case there is any change in your plan.


Other Amenities and Price

Microwaves: $15 per day

Roll away bed: $30 per day

Crib: $30 per day

Small Safe, Keurig coffee machines and Mini refrigerators are installed in all guest rooms.


Fitness Room

We have on-site fitness room, open 24/7


Pet Policy

Pet Fee: $50.00 per day


Incidental Charges

An incidental charge of $150 per stay. It's just authorization at the time of check-in.

Guests can be liable for the more amount than we hold as incidental charges, subjected to the damage and misuse of the property by guests.

Guest will be charged if there is any damage to the property, smoking, leaving extra garbage or misuse of the property by guest.


Smoking

We have only Non-smoking guest rooms

Smoking penalty: Minimum $250


Food and Beverage

Breakfast Time: 7:00 am - 10:30 pm

Breakfast charges: $15.95 per adult, $10.95 per kids, kids upto age 6 eat free.

Bar Timing: 3:00 pm - 11:00 pm (Sunday- Thursday) , 3:00 pm - 1:00 am (Friday- Saturday)

Restaurant: 3:00 pm - 10: 30 pm


Event Booking

To Book an Event: call 212 600 8860


Credit Card Payment

Credit Card Holder needs to be present at the time of check-in

If paying with someone else's credit card other than the guest, duly signed credit card authorization form needs to be sent by the card holder.

Download here: CREDIT CARD AUTHORIZATION FORM


Accessibility Aid Available

Visual aids (Braille)

Lowered sink

Raised toilet

Toilet with grab rails

Wheelchair accessible property


Wi-Fi and Ethernet

This New York hotel provides complimentary wired (for group only) and wireless Internet access