HOTEL POLICY

HOTEL POLICIES

GENERAL TERMS AND CONDITIONS

  • The primary guest must be at least 21 years of age to be able to check into the hotel.

  • It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID must be carried by every person above the age of 21 staying at the hotel. Without Original copy of valid ID the guest will not be allowed to check-in.

  • Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to act against the guest.

  • Certain destinations may have different policies for specific times during the year.

  • Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.

  • Certain policies are booking specific and are informed to the customer while making the booking.

  • Total Tariff is the suggestive price at which rooms are available in the nearby locality /cluster / other online websites and does not necessarily represent the price of this hotel. The discount shown is with reference to suggestive price.

Children Policy
  • Under age 15 years is complementary without the use of extra mattress. Breakfast charges may be applicable for the child.

  • Crib complimentary for the first child, for second $20+6% Tax per stay, applied once only.

ROLL AWAY BED
  • $25+ 8.75% TAX per night

PET POLICY
  • Pets are allowed up to 25 Pound, $50 will be charged as Flat fee (Non-Refundable).

BUSINESS CENTER & FITNESS CENTER POLICY
  • 24 hours access to our guest

SMOKING POLICY
  • No Smoking Policy for TRYP: We really take pride in keeping all our rooms fresh and clean, and discourage smoking in the rooms. In case guests wish to smoke, the Hotel Reception will be happy to help.

  • Penalty for in house smoking is $250

PARKING POLICY
  • Parking located across the street $45+ Tax per night.

BOOKING EXTENSION POLICY

  • Extension of stay would be provided on current room rates, subject to availability.

  • Current room rates can be different from the rates at which the rooms were booked.

CITY & STATE TAX PER BOOKING

State Sales Tax 8.875%
City State Tax 5.875%
City Occupancy Tax $2.00
State Occupancy Tax $1.50

CANCELLATION POLICY

STANDARD CANCELLATION POLICY
Cancellation Time Cancellation Fee
24 hours or more prior to check-in time Free cancellation (100% refund)
Less than 24 hours before check-in time One night’s booking amount
Advance Purchase, Promotional Rates more than 15% or any other Non-Refundable Rate Complete Booking Amount
GROUP/FIT CANCELLATION POLICY
Cancellation Time Cancellation Fee
72 hours or more prior to check-in time Free cancellation (100% refund)
Less than 72 hours before check-in time One night’s booking amount
For bookings up to 5 rooms -
Cancellation Time Cancellation Fee
24 hours or more prior to check-in time Free cancellation (100% refund)
Less than 24 hours before check-in time One night’s booking amount
On the date of check-in Or No-Show

In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first night or can be complete booking amount if it is booked under Non-refundable rates

How to Cancel

You can cancel your booking using our website Chat. You can also call us on 1-212-600-2441 to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days. TRYP reserves the right to debit from TRYP Money account, in case of cancellation amount being higher than money already paid by customer.

PAYMENT POLICY

For bookings of 5 or more rooms

You need to pay at least 25% of the booking amount as advance to make a booking for 5 or more rooms. Name of the guest should be given 15 Days in advance, booking request can be submitted at any time.

Cancellation Time Cancellation Fee
30 days or more prior to check-in date FREE Cancellation (100% refund)
Between 15 to 30 days of check-in date 50% advance amount
Less than 15 days of check-in date 100% advance amount

EARLY CHECK-IN AND LATE CHECK-OUT

Early Check-in (subject to availability):

In case you have not opted for Sunrise Check-in, early check-in will be subject to availability. Our standard check-in time is 12 noon. Extra charges will apply as per below policy:

Check-in Time Early Check-in Charges
Before 6 AM 100% charges for one day payable as per room rates of the previous day
6 AM onwards 30% charges payable as per room rates of the previous day, depending on hotel policy
Between 2:00 AM- 3:00 PM Complimentary

The above does not include charges for breakfast.

Late Check-out (subject to availability) -

Our standard check-out time is 11 AM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:

Check-out Time Late Check-out Charges
Between 11 AM and 12 PM Complimentary
Between 12 PM and 6 PM 50% charges payable as per room rates of the next day, depending on hotel policy
After 6 PM 100% charges payable as per room rates of the next day

RESTAURANT POLICY

GASTRO AT 35- BAR & RESTAURANT

Open for Breakfast, Lunch, and Dinner “7 days of the week” from 7:00am to 11:00pm

BOOKED UNDER BREAKFAST PRICE
BAR RATES $15.75+ Tax for Full American Breakfast,
$12.95+ Tax for Continental Breakfast
$9.00 inclusive of taxes for the child age 5 years to 12 years,
Child age 5 years and younger are complimentary.
FIT RATES $18.95 for Full American Breakfast,
$15.95 for Continental Breakfast inclusive of taxes,
$9.00 inclusive of taxes for the child age 5 years to 12 years,
Child age 5 years and younger are complimentary.
GROUP RATES $18.95 for Full American Breakfast,
$15.95 for Continental Breakfast inclusive of taxes,
$9.00 inclusive of taxes for the child age 5 years to 12 years,
Child age 5 years and younger are complimentary.