HOTEL POLICIES

GENERAL TERMS AND CONDITIONS

Children Policy
  • Under age 15 years is complimentary without the use of extra mattress. Breakfast charges may be applicable to the child.
  • Under age 15 years is complimentary without the use of extra mattress. Breakfast charges may be applicable to the child.
  • Crib complimentary for the first child, for second $20+6% Tax per stay, applied once only.
ROLLAWAY BED
  • $25+ 8.75% TAX per night
PET POLICY
  • Pets are allowed up to 25 Pound, $50 will be charged as a Flat fee (Non-Refundable)+ $25 per day
BUSINESS CENTER & FITNESS CENTER POLICY
  • 24 hours access to our guest
SMOKING POLICY
  • No Smoking Policy for TRYP: We really take pride in keeping all our rooms fresh and clean, and discourage smoking in the rooms. In case guests wish to smoke, the Hotel Reception will be happy to help.
  • The penalty for in-house smoking is $250
PARKING POLICY
  • Parking located across the street $45+ Tax per night.

BOOKING EXTENSION POLICY

  • Extension of stay would be provided on current room rates, subject to availability.
  • Current room rates can be different from the rates at which the rooms were booked.

CITY & STATE TAX PER BOOKING

State Sales Tax 8.875%
City Occupancy Tax 5.875%
City Unit Fee $2.00
State Unit Fee $1.50

CANCELLATION POLICY

STANDARD CANCELLATION POLICY
Cancellation Time Cancellation Fee
24 hours or more prior to check-in time Free cancellation (100% refund)
Less than 24 hours before check-in time One night's booking amount
Advance Purchase, Promotional Rates more than 15% or any other Non-Refundable Rate Complete Booking Amount
GROUP/FIT CANCELLATION POLICY
Cancellation Time Cancellation Fee
72 hours or more prior to check-in time Free cancellation (100% refund)
Less than 72 hours before check-in time One night's booking amount
For bookings up to 5 rooms –
Cancellation Time Cancellation Fee
24 hours or more prior to check-in time Free cancellation (100% refund)
Less than 24 hours before check-in time One night's booking amount
On the date of check-in Or No-Show

In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first night or can be complete booking amount if it is booked under Non-refundable rates

How to Cancel

You can cancel your booking using our website Chat. You can also call us on 1-212-600-2441 to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days. TRYP reserves the right to debit from TRYP Money account, in case of cancellation amount being higher than money already paid by the customer.

PAYMENT POLICY

For bookings of 5 or more rooms

You need to pay at least 25% of the booking amount in advance to make a booking for 5 or more rooms. Name of the guest should be given 15 Days in advance, booking request can be submitted at any time.

Cancellation Time Cancellation Fee
30 days or more prior to check-in date FREE Cancellation (100% refund)
Between 15 to 30 days of check-in date 50% advance amount
Less than 15 days of check-in date 100% advance amount

EARLY CHECK-IN AND LATE CHECK-OUT

Early Check-in (subject to availability):

In case you have not opted for Sunrise Check-in, early check-in will be subject to availability. Our standard check-in time is 4.00 PM. Extra charges will apply as per below policy:

Check-in Time Early Check-in Charges
Before 6 AM 100% charges for one day payable as per room rates of the previous day
6 AM onwards 30% charges payable as per room rates of the previous day, depending on hotel policy
Between 2:00 AM- 3:00 PM Complimentary

The above does not include charges for breakfast.

Late Check-out (subject to availability) –

Our standard check-out time is 11 AM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:

Check-out Time Late Check-out Charges
Between 11 AM and 12 PM Complimentary
Between 12 PM and 6 PM 50% charges payable as per room rates of the next day, depending on hotel policy
After 6 PM 100% charges payable as per room rates of the next day

RESTAURANT POLICY

GASTRO AT 35- BAR & RESTAURANT

Open for Breakfast, Lunch, and Dinner "7 days of the week" from 7:00 am to 11:00 pm

BOOKED UNDER BREAKFAST PRICE
BAR RATES $15.75+ Tax for Full American Breakfast, $12.95+ Tax for Continental Breakfast $9.00 inclusive of taxes for the child age 5 years to 12 years, Child age 5 years and younger are complimentary.
FIT RATES $18.95 for Full American Breakfast, $15.95 for Continental Breakfast inclusive of taxes, $9.00 inclusive of taxes for the child age 5 years to 12 years, Child age 5 years and younger are complimentary.
GROUP RATES $18.95 for Full American Breakfast, $15.95 for Continental Breakfast inclusive of taxes, $9.00 inclusive of taxes for the child age 5 years to 12 years, Child age 5 years and younger are complimentary.